Digital retailing tools are increasingly common at dealerships as they embrace time saved and the more personalized customer service that technology creates, according to a new Cox Automotive study.

Do electric vehicles really offer a lower cost of ownership than gas-powered vehicles? According to a new study by Vincentric, that’s true for less than half of EVs. The automotive data firm’s 2025 ...

Is artificial intelligence the future of auto retailing? The answer to that question depends on whom you ask. Cox Automotive’s Digitization of Automotive Retail Study found an enormous gap between ...

According to recall data compiled from the National Highway Safety Administration, Ford Motor Company had more recalls in ...

Ford in 2025 set a record for the number of recalls it issued in a single year.

Miami, Florida, Ford car dealer service manager's desk office menu pricing. (Photo by: Jeffrey Greenberg/Universal Images Group via ) Jeffrey Greenberg/Universal Images Group via Service revenue is ...

MONTEREY, Calif.--(BUSINESS WIRE)--Serra Automotive was ranked first out of 20 auto dealer groups in Pied Piper’s 2024 PSI ® Service Telephone Effectiveness ® (STE ®) Study, which measured the ...

First platform that lets automakers provide customers with voice-enabled access to a combination of real-time information domains and Generative AI models like ChatGPT SANTA CLARA, Calif.--(BUSINESS ...

New study examines consumer and dealer perspectives on EV sales, service and maintenance. Consumer EV consideration is growing, but EV affordability continues to be the top sales barrier. Dealers feel ...

Georgia is among the top three states where the highest percentage of auto loans have monthly payments over $1,000, according to a recent study by LendingTree. The reason? The study suggests that ...