Complaints are, by definition, confrontations, and as such, they're not fun for all concerned. However, they're also important tools for managing relationships, and they're very necessary. The problem ...

There’s nothing worse than listening to someone constantly complain. But there’s no escaping it. The average person complains between 15-30 times per day, making it an unfortunate part of our daily ...

Many of us have tried making a complaint more effective by using humor. The question is does humor increase or decrease the likelihood of our getting the result we want. Humorous Complaints Are a ...

“I can’t believe we had to wait over an hour at that doctor’s office.” “Blinker! Use your blinker! They put them on a car for a reason.” I may have uttered these complaints within the last three hours ...