AI is reshaping not only how insurance firms operate, but also how policyholders shop — a trend that is both cutting costs ...

Robert Burr, ad interim Global CEO and APAC CEO of iptiQ by Swiss Re, part of Group's global strategy to make the world more resilient. In service industries, many are bound by The Unattainable ...

More and more companies from different industries are evolving from a product-based marketing mindset to one focused on the customers' experience. This is because in an experience economy of the ...

The travel industry has undergone a remarkable digital transformation over the past decade. From mobile boarding passes and ...

Many recent deployments of AI are proving their worth in reducing costs and claims. Nationwide and Whisker Labs' Ting devices proactively prevent electrical fires; telematics data is helping truck ...

Covered, the digital insurance agency serving mortgage institutions nationwide, announced today the expansion of its embedded ...

TROY, Mich.: 2 Dec. 2025 — The nation’s auto and home insurance providers have spent the past decade encouraging customers to submit claims and manage the estimate and status updates through their ...

TROY, Mich.--(BUSINESS WIRE)--Auto and home insurers have spent the past year adding dozens of new features and refinements to their mobile apps, such as automatic collision reporting capabilities, ...

It’s no secret that consumer expectations are at an all-time high. People demand seamless access to products and services. They want the right product, at the right price, at the right time — ...

In an effort to respond to the economic drivers transforming the benefits sector, Digital Insurance, Inc. and Digital Benefit Advisors Inc. — formerly the advisory division of Digital Insurance — on ...

The streamlined user experience, seamless customer support and improved navigation that was supposed to define the digital transformation of the property and casualty (P&C) insurance industry—and ...

Life insurers had to rev up their digital operations faster than planned during COVID-19, and new research says those changes are here to stay—even when the pandemic fades. That acceleration puts ...