From scheduling to bill payment, discover how visual IVR boosts efficiency and increases satisfaction with customer service. Visual IVR blends voice-only IVR technology with a visual user interface ...

TEL AVIV, Israel--(BUSINESS WIRE)--CallVU, the leading provider of innovative Omni-Channel solutions that enable organizations to engage customers in their channels of choice, announced today the ...

ATLANTA, GA--(Marketwired - October 18, 2016) - Jacada, Ltd. (JCDAF), a leading international provider of customer experience technology designed to simplify the interaction between businesses and ...

ATLANTA, GA--(Marketwired - October 05, 2016) - Jacada Ltd. (JCDAF), announces that its Visual IVR solution is now available for customer demonstrations using the Cisco® dCloud demonstration platform, ...

Radish Systems, a provider of voice data mobility solutions for customer service, last week released the ChoiceView REST API for Visual IVR to transform traditional interactive voice response (IVR) ...

Zappix, a provider of visual IVR and mobile app authoring technology, is now offering a big data analytics suite as part of its Visual IVR platform. The Zappix system allows companies to provide ...

Zappix's development of its Visual IVR customer service platform is informed by research showing that 77% of consumers report that valuing their time is the most important element of good service.

Thanks to the emergence of visual interactive response technology, the frustration of listening to numerous menu options before eventually being able to speak to an agent at a call centre is no longer ...

ATLANTA, GA--(Marketwired - October 05, 2016) - Jacada Ltd. (JCDAF), announces that its Visual IVR solution is now available for customer demonstrations using the Cisco® dCloud demonstration platform, ...