Zendesk is partnering with Discord, the fast-growing free voice and text chat application used by more than 14 million gamers a day, to improve Zendesk’s customer support platform. Game publishers can ...

Zendesk on Wednesday launched Zendesk Sales Suite, giving sales teams access to a series of Zendesk tools in one product at a better price. The company also announced updates to its Support Suite for ...

Zendesk today released new features for its customer service and CRM platforms, including a low-code update to its flagship Answer Bot that drives its help desk and customer service workflows. The ...

Zendesk is partnering with Apple to introduce support for the Business Chat beta feature that's available in the Messages app on iOS devices running the new iOS 11.3 update. With Business Chat ...

Apple and Zendesk are announcing that Apple Business Chat is being made generally available today. Previously available as a beta service, only select customers had the option to use Apple’s chat ...

TORONTO, July 25, 2018 /PRNewswire/ -- Ada, the leading provider of artificial intelligence (AI) customer service chatbots, along with Zendesk, a customer service and engagement platform, today ...

Zendesk, the cloud-based helpdesk startup, has hit the ground running with not one but two pieces of significant news today. It’s made its first acquisition — Zopim, a Singapore-based startup whose ...

Apple and Zendesk today made Business Chat generally available for all businesses that use Zendesk Support, over two years since the service first went into beta. First announced in 2018, Business ...

SINGAPORE - US customer service software company Zendesk is expanding its Chat Development Centre in Singapore, which is also the company's Asia Pacific commercial headquarters, with support from the ...